Policies

OUR STORE POLICIES

At Dark Diva Dolls, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

PRIVACY POLICY

I - WHAT KIND OF INFORMATION DO WE COLLECT

When you make a purchase from Dark Diva Dolls, your name, contact number, email address and residential address will be recorded with us as part of our selling process.

Upon entering our website, your computer's/mobile's internet protocol (IP) information will be logged.


II - HOW DO WE USE YOUR INFORMATION

Should you choose delivery, your residential address will be indicated on the package that we shall be mailing to you.

After your order is completed, we shall utilize your email address to send you exclusive offers and promotions, if you had selected it as an option.

Your IP address will provide basic information such as to your geographical location, the time of your visits, how long you browsed our website, the specific pages you visited, etc. together with the number of total visitors to our website. We review such statistics periodically to enhance our services and products to our highly valued customers.


III - HOW DO I INDICATE MY CONSENT

By making an order, you have indicated your consent to provide your personal information to Dark Diva Dolls.

As for receiving exclusive offers and promotions, you may indicate your preference at the time of your order or through our “Contact Us Form”. However, should you wish to unsubscribe from our mailing list, you can let us know through our “Contact Us Form” or drop us an email at for prompt removal.


IV - DISCLOSURE OF PERSONAL INFORMATION

In the event that we are required to disclose our customers’ personal information to the authorities, we shall comply only after carefully exploring alternate legal options available to us.

Also, should you violate the “Terms of Service” of Dark Diva Dolls, we may be forced to disclose such personal data as well to relevant parties if the originating legal requests are from valid and recognized jurisdictions.


V - THIRD-PARTY SERVICES

Typically, third-party services used by Dark Diva Dolls will only collect, use and disclose your information to an extent necessary to allow them to perform their services efficiently and satisfactorily. This can be for the purposes of clearing payments, fraud detection for stolen credit/debit cards, delivery management, mailing list administration, etc.

Each third-party provider of such services to us, carries similar, if not enhanced industry-leading acceptable business practices and policies. As such, we strongly advise you to read them well before performing or completing any related transaction to your purchase.

In addition to the above, please take note that once you leave our Dark Diva Dolls website and/or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy.

Upon clicking on some links within our Dark Diva Dolls website, you might be redirected to another website. Should this happen, we are not responsible for the privacy practices or policies of the other websites and greatly encourage you to read their own privacy and policy statements before proceeding.


VI - AGE OF CONSENT

By using this website, you acknowledge that you are of legal age in your current geographical location and/or jurisdiction.


VII - CHANGES TO THIS PRIVACY STATEMENT

Dark Diva Dolls reserves the right to modify this privacy statement at any time without prior notification. Changes shall take effect immediately unless otherwise stated. We shall attempt to notify you at the earliest possible instance of any or all updates. However, due to technical difficulties or circumstances beyond our control, notifications may get delayed. In such events, the validity of the new changes made would remain intact and applicable.

If our business (whole or part) is acquired or merged with another entity, your information may be transferred to the new owners to ensure smooth and uninterrupted commercial operations.


MORE QUESTIONS?

Please direct your questions to us at sales@darkdivadolls.com